how to remove virus on my computer?

[sister]

I have a Trojan horse virus isolated in the virus vault of my AVG free edition online service. It won't heal. Now what? I'm not a computer whiz (obviously). Step by step instructions would sure help. Thanks, ya,ll!

[Kung]

Can you tell us what it is? Telling us the supposed name of it will help us determine what steps to take.

[ftwspursfan]

I had this problem recently and I use AVG also. I run FFox at home but somehow the virus was attached to IE. I cleared all history, cache, cookies, etc... out of IE. Then I ran my CCleaner. go to ccleaner.com if you do not have this pgm. After I ran CCleaner, I ran disk cleanup and defrag, then I updated AVG and ran Avg complete test again. The virus is gone and has not shown up again on any virus scan.

[sister]

It's called "Trojan horse BHO.DBY"

[ghetto guy]

If its in the virus vault, then its safe. You might want to run Spybot S&D (http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10122137.html?tag=lst-1&cdlPid=10804822) too.

[Pacman]

I run FFox at home but somehow the virus was attached to IE.

That's because Microsoft (in their infinite wisdom) have decided that IE should in fact always be running silently, even if you never open it. It's built into Windows at a fundamental level, which is one of the reasons Windows has such bad security. In a secure OS like OSX or Linux a browser can't affect the core system.

[sleeper414]

you can remove windows explorer.

1. go to control panel
2. open add remove programs
3. click on the button that says "add/remove windows components"
4.locate windows IE, then remove.

friendly advise,
check out ubuntu.
it is an OS like windows or OSX but its free.
i switched about 9 months ago and it works great.

[Tall Timbers]

I have a Trojan horse virus isolated in the virus vault of my AVG free edition online service. It won't heal. Now what? I'm not a computer whiz (obviously). Step by step instructions would sure help. Thanks, ya,ll!

Try booting into safe mode, then open the AV program and try to delete it.

Do run an updated copy of spybot search and destroy either way.

[Buzzardhut]

I had this problem recently and I use AVG also. I run FFox at home but somehow the virus was attached to IE.

I cleared all history, cache, cookies, etc... out of IE.
Then I ran my CCleaner. go to ccleaner.com if you do not have this pgm. After I ran CCleaner,
I ran disk cleanup
I updated AVG and ran Avg complete test again.

The virus is gone and has not shown up again on any virus scan.
good steps :)

ccleaner (http://www.filehippo.com/download_ccleaner/)

Clean Up! (http://stevengould.org/downloads/cleanup)

[ghetto guy]

In a secure OS like OSX or Linux a browser can't affect the core system.

Doesn't KDE use Konkeror like MS uses IE?