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Pucci
June 7th, 2008, 03:12 PM
I work in a hospital clinic doing medical transcription. When I came back from Maternity leave last year, my workload had doubled so that they decided to keep the girl who was covering my Mat leave.

This girl is very sweet and nice. The only thing is that she spends alot of time on the telephone chit chating to her husband and/or friends. This has been going on for months. She will do some work and then get a call(or she calls someone) and then chit chat for 20 , 30 sometimes even 40 minutes.

We used to have our own phones but recently we changed offices and now in our new office there is only one phone that we share between the two of us. Other people in the dept. have noticed her being on the phone alot.

It was making me crazy because she was doing it so blatantly, she didn't even try to hide it. At one point I couldn't take it and I went to tell the girls in the front office. They said they have noticed it too. They said that I should speak to her about it. I told them I am not good at this type of stuff.
They told me "tell her that other people have started noticing and saying that she spends alot of time on the phone and just to be more careful and that you don't want it to get to the manager --that's all.

So on Friday I decided to say something (because she was spending a lot of time on this particular day on the phone). I told her to be careful and that people are starting to say something about her being on the phone. She wanted to know specifically who is saying this. I told her I don't know, I just heard in passing. Then I told her to be careful and just be more descrete about it. I told her I was saying it for her benefit so that she won't hear it from the boss.

Well... after I told her she went to the bathroom and started crying. When she came back she said that people in the office were back stabbers. She said she has been so nice to everyone and why do they have to be like that to her. Then she started getting mad and then back to crying again. It was so uncomfortable. I wished I had kept my mouth shut and let someone else bring it up with her (like the boss). But she sits right next to me and hogs up the phone that is supposed to be shared by the both of us.

Oh yeah and another thing that irks me is that she goes about making everyone believe that she is soooo busy, and that her workload is more than mine.

Seemomgonuts
June 7th, 2008, 03:48 PM
I worked with a guy who loved to play Solitaire on the computer ALL DAY! He played it on the computer that was the one we used for bookkeeping. We had that computer seperate so that it wasn't on an internet connection (my boss was paranoid). He was great at his sales, when he could pull himself away from his card game, but he could care less that other folks were working while he played- and he took forever to move when we had to keep books. I got sick of it one day, and fired him. :idunno Sorry, but there are other people who would love to make the amount of money you are making to goof off all day, and they would actually be professional and work hard. At work, you are there to work. If it is an emergency, a phone call is a-ok, same with breaks, use the phone on your own time.

Having said all that, she may have cried due to feeling gossiped about, not so much about the phone issue. Knowing people talk about you behind your back can't be pleasant. I know I don't like it. :idunno

Pucci
June 7th, 2008, 04:01 PM
Having said all that, she may have cried due to feeling gossiped about, not so much about the phone issue. Knowing people talk about you behind your back can't be pleasant. I know I don't like it. :idunno


I know that's true but I just wanted her to get the idea that "hey people can see what you are doing, so cool it a bit".

House of Light
June 7th, 2008, 04:14 PM
Not just that, but if she is doing all of this on company time, she is stealing from her employer. Very not cool.

Pucci
June 7th, 2008, 04:42 PM
She feels that as long as she is getting her work done then hanging on the phone is alright (Personally I think that they didn't need to hire a full time person, a part time would have sufficed). She never does more than she has to. I am always the one that is volunteering to cover the front desk when one of the girls is away, who offers to file charts when they pile up. I was also assigned extra duties in addition to my transcribing.

One morning I was covering the front desk because we had a busy clinic and one of the girls was away. Here I was putting my regular work on hold to cover the front during a busy clinic and when I go to the back,there she is talking and laughing on the phone. I remember that made me so mad.

ZeldaCA
June 7th, 2008, 05:04 PM
While I would hate to be a "tattle-tale" this might be something I would actually let your immediate supervisor know about if it does not improve. They get paid bigger bucks precisely because they have to deal with stuff that makes employees cry, lol!

It's got to be weird for you being so close in proximity, too. I'm sure you can hear every word she says and probably know more about her life than you'd ever want to! If it was me, I'm afraid it would interfere with my concentration, especially if I was transcribing something.

Good luck!

Pucci
June 7th, 2008, 05:20 PM
While
It's got to be weird for you being so close in proximity, too. I'm sure you can hear every word she says and probably know more about her life than you'd ever want to! If it was me, I'm afraid it would interfere with my concentration, especially if I was transcribing something.

Good luck!

Well actually, she is from the Philippines so she is speaking in Philippino and I can't understand what she is talking about.

funmudder
June 7th, 2008, 06:24 PM
Not just that, but if she is doing all of this on company time, she is stealing from her employer. Very not cool.

My first thought too.

If she is not working, but getting paid for her phone chatting, that is stealing. She should be finding other things to keep busy, not taking extended breaks. Her job could be desperately needed by someone who actually understands that work requires work, not phone hogging.

Because she broke out in tears, I'm inclined to see her in a drama llama light. The crying and then snarking mad about others instead of owning up to the fact that she maybe was spending too much time on the phone is a big red flag in drama llama land. Then she starts saying that her being nice to people should make up for the fact that she is not doing the work of a full time employee? That is immature at best. In my most urgent caring mothering tone I suggest that the best thing for you to do at this point is go directly to the boss and explain everything before chatty cathy goes in and complains about YOU picking on her. I've seen this type before, and it can turn bad on you very quickly.

Think "everything was fine and no one was bothered by me and what I did on the phone until SHE came back and turned them all on me" because in her mind, YOU would be the one telling people about her phone habits. Especially because you offered up no specific names (which drama llamas would do in your shoes).
Definitely has become a situation of you needing to be sure your side of the story is presented FIRST so that the boss-types are not hearing you through ears of her pleading case.
You get what I'm sayin?

Cd4u_2
June 7th, 2008, 10:50 PM
It might make her cry, but I have a feeling that after a good night sleep, she'll realize they are right.. and that she should not use up company time to make personal calls. (some people refer it as stealing)

but yes, people do not like being talked about behind their back. If someone have a problem, they should go straight to her and let her know.. instead of making her a topic of a subject . Or report to the manager. talking about a person actually make a person feel like their reputation is ruined instead giving them a chance to straightened up.

tessreis
June 7th, 2008, 11:01 PM
What she's doing sounds no different than people who steal from the supply closet! I actually think you were pretty nice to give her a heads up and feel it was manipulative of her to cry at you and draw MORE attention to herself while BLAMING the others in the office and labeling them backstabbers.

But of course thats simply my opinion! :twitch



I work with people like that on a regular basis! :frust