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Thread: Windows 7 questions

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  1. #1
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    Default Windows 7 questions

    My mother has Windows 7 (with Norton 360) and it is really slow. She took it to a professional tech place to fix it and it is still slow.

    She streams videos from Netflix. I have Vista and when I was streaming videos, I used to have to clear my cache every day or so if I wanted to keep my computer running at its normal speed, so I suspect that we need to clear her cache.

    What is the best and safest way to clear her Windows 7 cache and not lose any good information?

    Is there anything else that we should look at that might slow her computer down?
    Last edited by Tiger Lily; November 27th, 2011 at 06:12 PM. Reason: add question

    "Do not store up for yourselves treasures on earth, where moth and rust destroy, and where thieves break in and steal. But store up for yourselves treasures in heaven, where moth and rust do not destroy, and where thieves do not break in and steal. For where your treasure is, there your heart will be also." Matthew 6:19-21
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  2. #2
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    First thing I would look at is how much memory she has and processor speed. Just because windows 7 is for sale doesn't mean you should upgrade. If you don't have a relatively fast processor with At least 2 gig RAM for the 32 bit version and 4 gig for the 64 bit version it's going to be slow. Personally I run 8 gig of ram.

    Keep in mind those are really the min recommendations.

    Other things to look at would be defraging the hard drive, run msconfig in the run menu and disable any program you don't want to automatically load on start up.

    I would definatly start with checking to see if she has the min system recommendations to handle running windows.

    Actually it may be helpful to first have a discussion on what is exactly being slow on the computer? Is it everything, or only 1 specific thing
    For the message of the cross is foolishness to those who are perishing, but to us who are being saved it is the power of God. 1 Cor 1:18

  3. #3
    seeker411 Guest

    Default Try this...

    I used to have the same problem - I use Advanced System Care 5. It's not very expensive (and there's a trial version that is free but not fully functional), and it's from Iobit software, which I have used in the past with excellent results.

    It scans the system for everything from malware to services that are on but don't need ot be and gives the user the option to turn them off and clean things up. It's a good addition to Norton, as it provides another layer of protection.

    Hope that helps!
    Becky

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    Hi Jlutz - Sorry, I guess I should have specified that her computer is slow when browsing. She has 3 gig DDR3 system memory, 640 gig hard drive, 64 bit.

    My Vista computer was slow at browsing during the days when I was streaming Netflix, but I know how to clear the cache in Vista and that would return my computer to its normal speed.

    Unfortunately, I'm not familiar with Windows 7 and we can't figure out how to clear Mom's cache.

    "Do not store up for yourselves treasures on earth, where moth and rust destroy, and where thieves break in and steal. But store up for yourselves treasures in heaven, where moth and rust do not destroy, and where thieves do not break in and steal. For where your treasure is, there your heart will be also." Matthew 6:19-21
    ______

  5. #5
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    For the message of the cross is foolishness to those who are perishing, but to us who are being saved it is the power of God. 1 Cor 1:18

  6. #6
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    Becky - thank you, I read that to my Mom and she asked me to send her the link to this thread

    Jlutz - thank you, I told Mom about your link, too

    Appreciate your help, guys!

    "Do not store up for yourselves treasures on earth, where moth and rust destroy, and where thieves break in and steal. But store up for yourselves treasures in heaven, where moth and rust do not destroy, and where thieves do not break in and steal. For where your treasure is, there your heart will be also." Matthew 6:19-21
    ______

  7. #7
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    It's possible that her internet connection has poor bandwidth... might not have anything to do with the computer. If she's got broadband, is her wireless password protected? If not, maybe a neighbor is moving truckloads of data along her internet highway connection.
    Tall Timbers

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    Quote Originally Posted by Tiger Lily View Post
    Hi Jlutz - Sorry, I guess I should have specified that her computer is slow when browsing. She has 3 gig DDR3 system memory, 640 gig hard drive, 64 bit.
    I'm not a Windows guy, but I'd say right off the bat she needs more RAM than that. As much as her machine will take would be a good place to start...

    Also, what kind of processor does she have? Looking on the shelves at BestBuy, I see lots of machines being sold relatively inexpensively with Windows7 that would likely barely meet the requirements to run it.

    Lastly, try a good browser like Chrome. Internet Exploder is a pain in the neck.

  9. #9
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    Quote Originally Posted by pixelpusher View Post
    I'm not a Windows guy, but I'd say right off the bat she needs more RAM than that. As much as her machine will take would be a good place to start...

    Also, what kind of processor does she have? Looking on the shelves at BestBuy, I see lots of machines being sold relatively inexpensively with Windows7 that would likely barely meet the requirements to run it.

    Lastly, try a good browser like Chrome. Internet Exploder is a pain in the neck.
    Opera's a pretty good browser as well and has a nifty little thing called Opera Turbo that speeds up your internet if you're on a slow network. It can be misleading sometimes however... telling me I'm on a slow network when I know for a fact I'm not. Still it's easy to use. Some sites however won't run on Opera. I have to switch to Explorer when I want to check out Mcaffee Antivirus' site.
    “Therefore, as God's chosen people, holy and dearly loved, clothe yourselves with compassion, kindness, humility, gentleness and patience.”- Colossians 3:12

  10. #10
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    Thanks pixelpusher and 6SSS - I'll tell my Mom there are new posts on this thread

    "Do not store up for yourselves treasures on earth, where moth and rust destroy, and where thieves break in and steal. But store up for yourselves treasures in heaven, where moth and rust do not destroy, and where thieves do not break in and steal. For where your treasure is, there your heart will be also." Matthew 6:19-21
    ______

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